Partnering with global clients helping them resolve intricate business processes while achieving incredible results. Our industry specific consultative approach can help clients envision, build & run their processes effectively and efficiently.
At Infocare IT Solutions (ICITS) we believe in bringing future business models to work – today.
ICITS pioneered digital marketing services in the Indian markets since 2008.
Over the years the company has added to its portfolio Software customizations, cloud computing services and company profiling activities across industry verticals serving some of the key leaders in the market.
In the year 2017 after a successful growth story over the last few years, the organization has launched its Business Process Outsourcing services specializing in process consultation and providing technology enabled services creating exceptional end user experience under the Infocare IT Solutions banner. The core organization delivering digital services has been rebranded as Dev Digital (Dev-D).
The ICITS approach is focussed towards enabling organizations step change faster in the ever growing digital space without having to undergo massive upheaval by simultaneously being able to improve their efficiency and effectiveness.
ICITS uses technology to improve business outcomes by implementing specific frameworks to measure critical performance metrics that are crucial in the business/customer value chain.
To help clients gain a competitive advantage in their markets through automation, robotics & digitalization, thereby increasing their customer experience with high productivity and measurable results.
ICITS aims to be the premium and preferred outsourcing solution partner providing business transformation & technology enabled services in our chosen field of expertise.
The Flag off
We started off as web development firm with a couple of projects. Our philosophy "Diamonds are nothing more than a chunk of coal who stuck to their jobs- Malcolm Forbes" got us in to the success lane at an early stage.
This year saw the organisation make a major change in its service offerings being the first digital marketing organization in the state.
The organisation got its first public recognition with the "Award of Distinction- Business Concepts" by a leading news daily for quality and unique approach enhancing customer businesses as well as celebrity profiles.
The Growth Story
Within 3 years of launching itself into the digital marketing space, ICITS was the most sought after digital marketing company servicing premium customers, helping them gain the first runner advantage and exposure compared to their competitors.
Contact Center Launch
With a vision to steer the growth tangent the organization has launched its Business Process Outsourcing services specializing in process consultation and providing technology enabled services creating exceptional end user experience.